TruMD offers timely, quality and innovative healthcare solutions for South Africa

Owing to affordability and a lack of adequate resources, quality healthcare has long been inaccessible to the average South African. According to statistics published by the Institute of Race Relations in 2016 – only 17.4% of South Africans, out of a population of over 54 million at the time, were covered under a South African medical aid scheme.

Simply put, a whooping 44 million people did not have access to private medical care – and the needle has not shifted much in 2024.

TruMD, an innovative healthcare venture that relies on technology to change this (above-mentioned) concerning reality for many average South Africans. Through its instant virtual consultations – conducted via voice, video calls or live chat from any location – TruMD offers patients immediate access to a team of dedicated certified medical professionals and wellness experts. No more long, unpredictable waits in doctors’ rooms!

With a monthly subscription that costs as little as R99, patients can enjoy benefits such as unlimited doctors’ consultations – which usually cost at least R500 or more – prescriptions, medical certificates, virtual coaching by psychologists and dieticians, monitoring of health vitals and other key medical services.

TruMD also boasts a state of the art medical centre in Parktown, Johannesburg where in-person physical examinations take place. More of these physical clinics will be rolled out in shopping malls and factories across the country.

“It is no secret that quality healthcare improves the quality of life and life expectancy of any person. Making healthcare available to as many citizens as possible, in a world that just emerged from a global pandemic is crucial – especially given that M-pox seems to be rearing its ugly head once again,” says TruMD Medical Director Dr Gulam Karim. “At TruMD, our philosophy prioritises the patient above all else by providing what you need, not just what you can afford. Affordable access to basic healthcare services for all South Africans, at the lowest cost in the healthcare industry, is our top priority.”

As South Africa commemorates Women’s Month this August, TruMD acknowledges the importance of prioritising women’s health. “Women remain the driving force behind family healthcare in South Africa. The ability to quickly access and engage a well-informed medical professional about a family or personal health related matter, both, empowers women and improves the welfare of the family.

TruMD provides quick access to quality telehealth consultations for a variety of primary health care needs. Important examples include both medical support as well as psychosocial and mental health consultations, especially important when considering the implications of gender-based violence and trauma in South Africa,” says TruMD Founder and CEO Samer Sader.

Furthermore, says Sader, TruMD healthcare professionals have a wealth of experience and are well trained to handle any pandemic cases that could affect the well-being of South Africans. “We are being proactive with managing the MPox pandemic before it gets out of hand.”

How to subscribe to TruMD services

Download the TruMD mobile app on your mobile device (available on iOS and Android) or the web app, or sign up at www.trumd.co.za, or simply call the toll free number on 0800 878 633.

Subscribers can choose between the individual plan and the family plan options at affordable prices. This will enable them to give their loved ones quality healthcare at any time, especially vulnerable individuals such as senior citizens who usually do not afford medical aid. The fortunate few covered under a medical aid scheme are not always able to afford adding their elderly parents and other family members as beneficiaries – which makes TruMD a necessity for every household.

TruMD also took into account the high rates of unemployment and low-income earners. We understand that monthly subscriptions are not a viable option for all, which necessitated the inclusion of a once-off consultation fee that is less than half the price of traditional consultations.

Special offer

The first 100 subscribers will enjoy the first month free of charge. Visit www.trumd.co.za to read the Terms and Conditions.