FNB launches new lifestyle solutions and partnerships to help customers beyond banking
FNB has launched a comprehensive range of new lifestyle solutions and partnerships that are designed to help its customers beyond financial services. The new lifestyle solutions include:
- Starbucks: Customers can recharge with a complimentary coffee weekly on FNB.
- Udemy: giving FNB customers affordable access to hundreds of online courses.
- GuardMe: a medical and personal armed response service at a tap of a button on the FNB App.
- eBucks Games: a world of ad-free games with no monthly subscription.
- FNB Connect ‘Hero Device Deals’: High end smartphones, laptops and iPads from Apple, Samsung and Lenovo at a price point that is cheaper than buying from retail stores.
- SLOW Lounge: FNB announces the official acquisition of the SLOW Lounges.
Jacques Celliers, CEO of FNB, says, “Our expanded lifestyle solutions demonstrate our commitment to delivering contextual innovations to our customers via our trusted digital platform.
In keeping with our status of providing customers with the best value-added services in financial services, we are once again shifting into high gear in our efforts to offer customers exponential help. We are delighted to have like-minded partners as we are significantly scaling our unique ability to enable customers to manage both the financial and lifestyle facets of their lives by using the power of our integrated platform.”
Raj Makanjee, FNB Retail CEO, says, “As South Africa’s largest provider of transactional banking services, we are acutely aware of the areas where our customers spend the majority of their money. As a result, our new solutions and partnerships are informed by a combination of our big data and analytical capabilities, which enables us to meet our customers’ needs.
By providing integrated solutions and low-cost devices for accessing education, security, entertainment, and staying connected, we help customers manage their money and lifestyles more effectively. We continue to expand our solutions beyond financial services, building on the success of lifestyle offerings such as nav», fuel rewards and eBucks Travel, as well as FNB Connect.”
“This is a major step change in our efforts to be relevant to customers in every context. The lifestyle solutions we are integrating into our ecosystem will set new standards for value-added services in the financial services industry. More importantly, we are looking forward to delighting our customers with tailored assistance for their specific needs and also thank our partners for continuing to support our efforts to provide a unique customer experience,” concludes Celliers.
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